Refund Policy

ONLINE EXCHANGE & RETURN POLICY


We strive for you to be fully satisfied with your online purchase.


A customer will be allowed to return the product/s purchased from www.nautica-ae.com website through multiple options as explained below if it meets the criteria of;

  1. Return order processed within 15 days of the delivery date.
  2. Multiple returns per order are allowed. Only 1 return per order will be free. Customers will get a refund of the purchase price, minus the shipping, handling, gift box fee and other additional charges. Customers are responsible for the return shipping fees. Shipping fees will be AED 13.
  3. The items must be returned in unused/undamaged condition with all tags attached and in their original boxes (whenever possible) to ensure credit. Please also include all paperwork, parts and accessories, if applicable.
  4. The following items are marked as final sale and may not be returned. 
  • Swimwear
  • Underwear


Contact Us

If you have any questions, concerns, or comments, please let us know:

support@nautica-ae.com

 

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